At Survival Tails, we strive to ensure every pet is well-prepared for their outdoor adventures with our top-quality pet supplies. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. Please ensure that the product is undamaged, with its original packaging, and accompanied by a receipt or proof of purchase. Due to our vast supplier network, returns must be shipped directly to the respective supplier. All return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping service to ensure the safe arrival of your return. Once your return is received and inspected by the supplier, a refund will be processed to your original method of payment within 7-10 business days. For further assistance or to initiate a return, please contact our customer support team. Your satisfaction is our priority, and we are here to help ensure your pet's needs are met effectively.

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